FAQ - Shipping & Refund Information

  • What shipping options are available?

UK - All orders over £30 are delivered for free under £30 are charged with a £3.60  standard shipping fee

UK - all orders under £100 are delivered via the Royal Mail-First Class

UK - all order over £100 are delivered via UPS courier

International - Orders are dispatched via FedEX International or DHL subject to region & location and current standard shipping fee is £16.00 - If you would like an express delivery please email us for a bespoke quote on enquiries@shifaromas.com

  • How long each shipping method will typically take

UK & International - Orders are usually dispatched within 2-4 days of being placed as each product is freshly made in our family workshop

  • Refunds & Cancellations

If you are not fully satisfied with your purchase please email enquiries@shifaromas.com and we can assist you with your query